Privacy policy
This privacy policy explains how Scottish Energy Efficiency ("we", "us") handles the personal information you provide when using Heat Pump Finance Scotland (heatpumpfinancescotland.co.uk). We install through MCS-certified partners and arrange no-obligation surveys and quotes for paid air source heat pump installations.
Information we collect
When you complete our quote or contact form, we collect: your name, a UK phone number, email address, postcode, your area of interest, and any message you provide. We also record the website address you submitted from (heatpumpfinancescotland.co.uk) and the page you submitted from. This information is submitted to our enquiry handling system so we can contact you about your request.
How we use your information
We use your information to: arrange a no-obligation survey at your home, contact you about your enquiry, provide a written quote, and discuss finance options where relevant. Loans available, subject to status. We do not use your data for unrelated marketing without your consent.
Who we share your information with
We share your enquiry details with the surveyor or MCS-certified installation partner assigned to your area so they can contact you to arrange a survey and quote. We use a third-party service to receive and route form submissions. We do not sell your personal information.
Legal basis
We process your personal information on the basis of the consent you give when submitting the form, and for the steps necessary to arrange your survey and quote (a contract with you, at your request).
How long we keep your information
We retain enquiry information for as long as is necessary to handle your request and for a reasonable period afterwards in case you return to proceed with a quote. You can ask us to delete your information at any time.
Your rights
Under UK data protection law you have rights including access to your data, correction of inaccurate data, erasure, and withdrawal of consent. To exercise any of these rights, contact us at info@scottishenergyefficiency.co.uk or call 0141 230 0198.
Cookies
This website uses minimal cookies. See our cookie policy for details.
Contact
If you have any questions about this privacy policy or how we handle your data, contact Scottish Energy Efficiency, Unit 3 Prospect III, Prospect Business Centre, Dundee DD2 1TY, email info@scottishenergyefficiency.co.uk, phone 0141 230 0198.